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Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. The player from Portugal had requested the closure of his account at Vicibet Casino due to gambling addiction, but despite multiple attempts and assurances from support, his account remained open. The player reported that only 30 euros had been refunded while a 300 euro withdrawal remained pending, and his account was blocked with no response from the casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Please note that some of these may only be available to players from selected countries. We only calculate it after a casino has at least 10 reviews, and we have only received 2 player reviews so far. Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly. This casino has a high value of denied payouts in player complaints with respect to its size.
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The issue was resolved, and the player confirmed that the withdrawal had been successfully received. The player from Canada had requested a withdrawal less than two weeks prior to submitting this complaint. Later, the player confirmed that the issue had been resolved, and the complaint was marked as resolved by the Complaints Team.
Payment methods
The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. A selection of games from multiple game providers have been checked and NO fake games have been found. Vicibet Casino has an average customer support, judging by the results of our testing.
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It holds a license from the Anjouan iGaming and the casino prioritizes data security by adopting a combination of administrative, physical and technical safeguards. Feel free to use our KYC guide which provides step-by-step instructions to ensure your account verification is quick and easy. Please be informed that in order to withdraw, you must complete a wagering requirement of 1x your deposited funds in full.
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