Recovery and Resilience Facility

You’ll still need to provide your third-party account recovery password before you can use those accounts to generate passcodes. The Duo Mobile accounts list shows your restored Duo accounts, and you may use them to log into Duo-protected services with Duo Push or a generated passcode. Remember, Duo Support can’t recover your third-party accounts for you or reset your third-party recovery password. If you didn’t enable backups for your third-party accounts when you added the first one, you can do it at any time. You’ll need to provide it again to recover these accounts. Duo Mobile cannot recover access to those accounts without a backup.